SANITIZING AND TROUBLESHOOTING

 

COOLER AND CROCK CLEANING

 

It is recommended that these cleaning procedures be performed every three months. The dispenser should be cleaned more often if it is situated in a dusty location or if less than two bottles of water per month are used. Clean after storage before use. Hot and cold coolers require special cleaning instructions. Coolers purchased elsewhere may require different cleaning procedures. Consult your owner's manual.

 

SPRING WATER USE

 

1. Unplug unit, remove no-spill cover if applicable, and remove ice from reservoir if present.

 

2. Fill reservoir with 1/3 white vinegar, 2/3 warm water, depress faucet(s) for 2 seconds to allow solution to fill inside faucet(s) and let soak for one hour or as needed.

 

3. Wipe around valves with a cloth dampened with vinegar and soak the catch tray in vinegar solution if needed.

 

4. Drain reservoir and rinse well with warm water.

 

5. Sterilize using distilled water instructions below.

 

DISTILLED WATER OR R. O. WATER USE

 

1. Unplug unit, remove no-spill cover if applicable, and remove ice from reservoir if present.

 

2. Fill reservoir with water. Add 1 tablespoon of unscented chlorine bleach. Never mix bleach with any other cleaner.

 

3. Depress faucet(s) for 2 seconds to allow solution to fill inside faucet(s).

 

4. Allow solution to stand for 10 minutes (no longer).

 

5. Drain reservoir and rinse thoroughly with potable water.

 

6. Outside of cooler may be cleaned with a soft cloth and liquid dish soap. Please do not use abrasive cleaners on rental coolers.

 

7. Clean no-spill unit and catch tray at sink with hot soapy water. (Be sure to remove air filter from no-spill before washing.)

 

 

WATER NOT COLD ENOUGH OR TOO COLD

Check outlet for power. Some outlets are controlled by a wall switch. Adjust thermostat on back of cooler. Turn screw or pivot clockwise for colder.

 

VALVES NOT RELEASING WATER

Air filter on no-spill may be wet. Remove bottle and no spill from dispenser. Locate and remove air filter.  A wet air filter will dry in open air in 2-3 days. Replace no-spill and bottle and test. If problem persists, ice may be blocking outlet valves. Try turning down the thermostat. Turn screw or pivot counter-clockwise for less cold.

 

WHITE PARTICLES IN WATER

These are most likely calcium particles, which form when the minerals dissolved in spring water come out of solution during cooling, and build-up in the reservoir. Follow spring water cleaning instructions above.

 

COOLER NOISY

When the thermostat starts the compressor, a noticeable click will be heard, followed by a humming sound. This is normal. If a rattling or knocking sound is heard, clear unit of any surrounding articles in contact with the cooler.

 

*At Rocky Ridge we take pride in the condition and appearance of our containers. Please protect bottles from sunlight, heat and freezing. Store indoors with caps on. Damaged bottles cost everyone. We will not credit for painted, stained, cracked, dented or otherwise damaged bottles. Fill our bottles only with Rocky Ridge water.

 

 

copyright© 2008 (updated March 2016) Rocky Ridge Drinking Water Limited

site by Tom Eastland