Cooler Maintenance

It is recommended that these cleaning procedures be performed every three months. The dispenser should be cleaned more often if it is situated in a dusty location or if less than two bottles of water per month are used. Clean after storage before use. Hot and cold coolers require special cleaning instructions - please contact our office for instruction.

  1. Step 1
    Unplug unit, remove no-spill cover if applicable, and remove ice from reservoir if present.
  2. Step 2
    Fill reservoir with water. Add 1 tablespoon of unscented chlorine bleach. Never mix bleach with any other cleaner.
  3. Step 3
    Depress faucet(s) for 2 seconds to allow solution to fill inside faucet(s).
  4. Step 4
    Allow solution to stand for 10 minutes (no longer).
  5. Step 5
    Drain reservoir and rinse thoroughly with potable water.
  6. Step 6
    Outside of cooler may be cleaned with a soft cloth and liquid dish soap.
  7. Step 7
    Clean no-spill unit and catch tray at sink with hot soapy water. (Be sure to remove air filter from no-spill before washing.)
  1. Step 1
    Unplug unit, remove no-spill cover if applicable, and remove ice from reservoir if present.
  2. Step 2
    Fill reservoir with 1/3 white vinegar, 2/3 warm water, depress faucet(s)
  3. Step 3
    Depress faucet(s) for 2 seconds to allow solution to fill inside faucet(s).
  4. Step 4
    Allow solution to stand for 1 hour, or as needed.
  5. Step 5
    Wipe around valves with a cloth dampened with vinegar and soak the catch tray in vinegar solution if needed.
  6. Step 6
    Drain reservoir and rinse well with warm water.
  7. Step 7
    Refill reservoir with water. Add 1 tablespoon of unscented chlorine bleach. Never mix bleach with any other cleaner.
  8. Step 8
    Depress faucet(s) for 2 seconds to allow solution to fill inside faucet(s).
  9. Step 9
    Allow solution to stand for 10 minutes (no longer).
  10. Step 10
    Drain reservoir and rinse thoroughly with potable water.
  11. Step 11
    Outside of cooler may be cleaned with a soft cloth and liquid dish soap.
  12. Step 12
    Clean no-spill unit and catch tray at sink with hot soapy water. (Be sure to remove air filter from no-spill before washing.)

Common Cooler Issues

Water Too Warm or Too Cold
Check outlet for power. Some outlets are controlled by a wall switch. Adjust thermostat on back of cooler. Turn the screw or pivot clockwise for colder, and counter clockwise for less cold.

Valves Not Releasing Water
The Air filter on no-spill may be wet. Remove bottle and no spill from dispenser. Locate and remove air filter. A wet air filter will dry in open air in 2-3 days. Replace no-spill and bottle and test. If problem persists, ice may be blocking outlet valves. Try turning down the thermostat. Turn screw or pivot counter-clockwise for less cold.

White Particles in Water
These are most likely calcium particles, which form when the minerals dissolved in Spring water come out of solution during cooling, and build-up in the reservoir. Follow the Spring water cleaning instructions above.

Noise Coming From Cooler
When the thermostat starts the compressor, a noticeable click will be heard, followed by a humming sound. This is normal. If a rattling or knocking sound is heard, clear unit of any surrounding articles in contact with the cooler.

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Location

100 Rubidge Street, Peterborough, Ontario

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